College and University Support

Trigger Warning

This Page contains brief discussion of sexual assault and harrassment, substance abuse, alcohol abuse, mental, physical and sexual health.

Below is a list of resources and support avaliable within Clare College and the University of Cambridge:

Graduate Tutors

Graduate tutors are often your first point of call for many welfare issues. They will be able to direct you to the relevant resource to help support you through whatever issue you may have.

Senior Tutor

Senior tutors have wide‐ranging responsibilities within the College. They have overall responsibility for student welfare provision within College, particularly with urgent and serious welfare issues.
Jacqueline Tasioulas

College Dean

The College dean plays a broader role in college welfare, and happy to chat with students about any welfare issue they might need a little support with.
Mark Smith

College Nurses

The College Nurses, Helen James (Registered General Nurse and Counsellor) and Esther Manning (Registered Mental Health Nurse), are available. Any information shared with the service is treated in strict medical confidence. Wellbeing and physical health appointments throughout the day bookable 24hrs in advance. You can book an appointment via this link:


Student Welfare Officers: Clare MCR currently has four welfare officers: Tim Moy (welfare), Jojo Benn (welfare), Ekim Luo (BAME), Sammie Mason (welfare) and Owen Taylor (LGBTQ+), who are free for a chat, in confidence, if you have any questions or want to know where to go where to go for support:
Tim Moy
Jojo Benn
Sammie Mason
Ekim Luo
Owen Taylor

The Porters

If you have urgent health need, the porters are available 247 and can provide advice on where to go and who to contact.

Old Court Porters’ Lodge
Trinity Lane
Cambridge CB2 1TL
Tel: +44 (0)1223 333200

Memorial Court Porters’ Lodge
Queen’s Road
Cambridge CB3 9AJ
Tel: +44 (0)1223 333261

Castle Court Porters’ Lodge
Chesterton Lane
Cambridge CB4 3AA
Tel: +44 (0)1223 333288

The University Counselling Service

The University Counselling Service (UCS) offers brief counselling, with the majority of students seen for an average of four sessions or fewer. As well as individual counselling, we provide Cognitive Behavioural Therapy (CBT), and access to guided self‐help, where appropriate. Brief counselling and CBT both involve an active, collaborative process, with sessions or follow‐ups scheduled at weekly, fortnightly or longer intervals. This therapeutic approach can be effective for help with a wide range of personal, developmental and academic‐related problems.

In some cases we are able to offer some longer‐term support, often, this is through participating in a therapeutic group.

The Sexual Assault and Harassment Advisor

The SAHA is a specialist advisor who provides emotional and practical support to anyone who has been raped, sexually assaulted, or harassed, recently or in the past. We can support you whether this happened at University or not, and can help you to access other available support services. The SAHA can support you to explore your options for reporting what has happened and can support you through this process if you do choose to go ahead. The SAHA service is not counselling or therapy, but can offer you focused, short term, emotional support to look at managing the impact of what has happened. You do not have to report your experience to access support from the SAHA.

To arrange an SAHA appointment at UCS please complete a ‘Pre‐SAHA Form’ on our secure website. You do not need to give long answers; you can also put “I would prefer to talk about this in person” or “Prefer not to say”, if it is difficult to write about.

Loud and Clear: The Guide

Loud and Clear is a campaign aiming to combat the cultures which enable sexual misconduct across the University, and to reform the procedures which inhibit accountability. Based in Clare College, we work on reforming procedure relating to sexual misconduct on a college and university level, as well as creating a culture of scrutiny and zero‐tolerance through distributing resources on consent, reporting systems, gender issues, bystander intervention and the experiences of victims of sexual misconduct. Being inclusive of all genders, ethnicities, class backgrounds and sexualities, as well as people with disabilities, whilst recognising that sexual assault and harassment are disproportionately suffered by those belonging to marginalised groups, is central to our aims. As an intersectional campaign, werecognise how people at the intersections of protected characteristics (such as Black women or disabled working class people) are at particular risk from sexual assault and misconduct, because of the unique combination of their identities and the way society views them as a result.

They created a guide to help all understand and answers to any question you might have about the causes and cultures of sexual misconduct, what to do if you experience sexual misconduct, how to support a friend who has experienced sexual misconduct, and the commonly held misconceptions about sexual misconduct. While a few parts of the guide are specific to Clare College, the vast majority of the guide should be applicable across the university.

Office of Student Complaints, Conduct and Appeals (OSCCA)

OSCCA oversees student procedures including complaints, review of exam results, fitness to study, harassment and sexual misconduct, discipline and final appeal stage processes; OSCCA is also the point of contact for the Office of the Independent Adjudicator (OIA), the external ombudsman

Student Union Advice Service

Student Advice Service offers free, confidential and impartial advice and support to all University of Cambridge students on any topic.

The Student Union

The Student Union is the University‐wide students’ union, representing all undergraduate and postgraduate students. The SU is led by directly‐elected student officers, and directed by course and College representatives. The SU representatives can help you with a variety of pratical, academic and welfare issues.